Beer52 Reviews

Impossible to cancel.

I used a voucher from a podcast to get a heavily discounted box of three bottles of wine, if i'd known how difficult it was to cancel i wouldn't have done. The effort isn't worth the discount!

I called not long after recieving my first box to cancel and they went in with hard sell to pause my subscription, give me a credit and send a box in June which they promised would be rose (it's not, it's another mixed case). After I paid for this and it arrived, i emailed them asking them to cancel because i couldn't get through to them on the phone. Two weeks and two emails later, i still haven't had a repsonse. I'm on hold again, trying to get through to them again, currently at 20 mins on hold.

Save yourself the hassle and take advantage of supermarket discounts on mid-level wines, it's the same standard and a lot less hassle.

Awesome beer, great wine, and friendly and helpful support when needed!

Always a great selection of beers and great customer service from Kieran particularly - super helpful.

Orders wrong, poor delivery, messed up the order rectifying the mistake, so order still wrong.
Customer service awful, communications woeful & full of excuses.
I'd head elsewhere for a monthly beer subscription!

Actually I called glen for stopping my subscription but the costumer service was very good and it was very easy process.
Waiting to be a member again.?

I called looking to cancel my subscription. I spoke to Michael C and he talked through the problem, gave me a 3 month discount and I've agreed to continue for now. If I'd simply had to email I would have stopped - which would mean they lose my custom and I lose supply of interesting beers.

Michael Cameron has been amazing in finding the best solution to my issue.

I'd like to say that every time I chatted or emailed Wine52, I received an outstanding response. Katie, Stina, Zen, Amy, Dale, Bethan, Felix, Kieran, and Natalie have all provided the best service. Thank you very much to all of you!

Beer 52 have always kept me informed of when to expect a delivery and in terms of the product itself I am enjoying tasting and reading about beers from around the world that I would otherwise be unaware of.

I have the best possible experience trying new craft beers and exploring wine from Spain and Italy.

Received a text in the evening about a good beer deal, accepted it and got the beer the next morning. Very fast and very good value for money

Very good tasting beers. A bit expensive as you can fancy ales in the big cans or bottles at certain shops for around £1.50 or less sometimes. Most of the beers are nice, they always through in a few 'out there' ones that can have an acquired taste. Personally I prefer pale ales so it would be nice to have a few sweeter ones in there.
Also, great customer service, spoke to Alex I think it was on my last call and he was very helpful and polite.

Very helpful. Dale took the time to contact me back and follow up on my issue which I appreciate. Thank you!

I wanted to cancel my subscription as it was more a gift for my dad so I called them and I spoke with Michael C. He was very understanding and very helpful with doing this for me.

I've always found Beer52 really efficient when there's been an issue (rarely). Spoke with Micheal C today who was really helpful. I recommend.

I have recently cancelled my subscription, as I decided it was no longer for me. The customer service via emails was excellent and I had no issues cancelling. Thank you. The service overall is really good and there is nothing wrong with the products. My decision to cancel was purely a financial one.